Frequently Asked Questions

Walk-in patients are seen, but an appointment means far less waiting and makes sure the doctor you need is consulting that day. Since the two doctors keep different hours, calling ahead is the safest way to plan your visit.

Consultations are comfortable in Gujarati, Hindi and English. Please tell the reception which language you prefer and they will arrange the consultation accordingly.

Bring your previous prescriptions, any earlier reports or scans, the list of medicines you are currently taking, and your spectacles if you wear them. For diabetes reviews, bring your sugar readings or glucometer log. Old records help the doctor see how things have changed over time.

Parking is available in the Zenon Building. The clinic is on the 4th floor and the building has a lift, so patients with limited mobility can reach the clinic comfortably.

Call +91 79909 16241 or +91 78018 66994 during clinic hours and the team will offer you a suitable slot. You can also send the enquiry form on the Contact page and we will call you back.

Yes. Both appointment numbers are on WhatsApp. Send your name, the doctor or department you need, and a preferred day, and the team will confirm a time.

Each doctor has their own assistant. For Dr. Aakanksha Pathria Barvaliya, call Dr. Mansi on +91 82005 16050. For Dr. Pathik Barvaliya, call Dr. Parul on +91 91065 04304. They handle that doctor’s schedule, reports and follow-ups. The main appointment line can also transfer you.

Call or message as early as you can. Rescheduling is easy when we know in advance, and it lets us offer your slot to a patient who is waiting.

Long-standing high blood sugar damages the small blood vessels of the retina, the light-sensitive layer at the back of the eye. In the early stages there are usually no symptoms at all, which is exactly why regular checks matter — damage can be found and treated before vision is affected. Most people with diabetes are advised to have a dilated retinal examination at least once a year, or more often if changes are already present.

An OCT scan is painless and takes only a few minutes. You rest your chin on a support and look at a target while the machine takes a cross-section image of your retina using light. Nothing touches your eye and no injection is involved.

Yes, please do. Dilating drops blur your near vision and make bright light uncomfortable for several hours. You should not drive yourself home, so bring someone with you or plan for a taxi or rickshaw.

Retinopathy of Prematurity is abnormal growth of retinal blood vessels in babies born early or with low birth weight. It is treatable when caught in time and can threaten sight if it is not. Screening is usually advised within the first few weeks of life for babies born prematurely — your paediatrician or neonatal unit will advise the exact timing, and we can screen and treat at the clinic.

It depends on the procedure and on what was found during surgery. Vision usually improves gradually over weeks rather than days, and some operations require you to hold a particular head position for a period afterwards. The doctor will explain what to expect in your specific case before you consent to surgery.

An endocrinologist is helpful when diabetes is difficult to control despite treatment, when insulin is being started or adjusted, when thyroid, pituitary, adrenal or calcium problems are suspected, for PCOS and other hormone-related menstrual problems, and for growth or puberty concerns in children. Your physician may also refer you when test results need specialist interpretation.

Not every short child has a hormone problem — family height and normal variation explain most cases. An assessment is worth doing when a child is much shorter than expected for the family, when growth has slowed compared with earlier years, or when puberty seems early or delayed. Bring old height records and the school health card if you have them.

If you already have them, bring your TSH, T3 and T4 results, any thyroid ultrasound or scan reports, and the medicines you are taking with their doses. If you have nothing yet, come as you are — the doctor will advise which tests are actually needed rather than a long unnecessary list.

PCOS is manageable, and treatment is tailored to what troubles you most — irregular periods, excess hair growth, weight, acne or difficulty conceiving. Treatment usually combines lifestyle changes with medicines where needed. Many women see meaningful improvement, though it is a condition that is managed over time rather than cured in a single visit.

It depends on the test. Fasting blood sugar and lipid tests usually need an 8 to 12 hour fast; thyroid tests and HbA1c generally do not. When tests are advised, the team will tell you exactly which ones need fasting so you do not make an unnecessary trip.

Mediclaim and insurance arrangements depend on your policy and the procedure involved. Please call the clinic with your policy details before a planned procedure and the team will tell you what is possible and what paperwork to bring.

Cash, UPI and card payments are accepted at the clinic. A receipt is issued for every payment.